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CustomerEducation
CustomerEducation
2 Questions
Lorena_J
3
Comments
How we dropped training-related support tickets by 63%
Answered
14 views
Anonymous
Changed status to publish
July 26, 2025
Content Optimization
eLearning UX
Self-Service Tools
Support Reduction
Ticket Deflection
#CustomerEducation
#eLearning
#SelfServiceTraining
#SupportTickets
#TrainingUX
Gavin_X
3
Comments
What are your must-haves when evaluating a customer education platform?
Answered
14 views
Tushar Darekar
Selected answer as best
July 23, 2025
Certification Tools
Customer Education Platforms
eLearning Strategy
Progress Tracking
Scalable Portals
#CustomerEducation
#CustomerSuccess
#CustomerTraining
#eLearning
#SaaSEnablement
#TrainingPortals
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