We’re launching a training academy for our SaaS platform and want to avoid the “set it and forget it” trap.
If you’ve built a product academy, what elements made it truly effective,especially for onboarding, upskilling, and certifications?
Things like content structure, engagement tools, or integration with other systems – share what helped you keep users coming back and seeing real value.
Microlearning all the way! Short, video-based modules worked best for us,they’re easier to digest and completion rates improved significantly.
We broke down complex topics into 5-10 min bites, and users could fit them into busy days without feeling overwhelmed.
Tushar Darekar Changed status to publish July 23, 2025