We’re redesigning our customer training portal and want to make sure it’s built to last.
Which LMS features helped you run a successful customer academy,especially in terms of engagement, support reduction, or adoption?
Thinking about things like progress tracking or integrations that tie into customer success – what’s been key for you?
Self-service reporting. Our portal admins can pull usage and completion stats without bugging us constantly 🙏
Lets them monitor their own teams’ progress.
Tushar Darekar Changed status to publish July 23, 2025