We’re redesigning our customer training portal and want to make sure it’s built to last.
Which LMS features helped you run a successful customer academy,especially in terms of engagement, support reduction, or adoption?
Thinking about things like progress tracking or integrations that tie into customer success – what’s been key for you?
Auto-certification and email reminders cut our manual follow-ups by 80%. Set it and forget it.
Customers get certs instantly, and reminders keep them on track without us chasing.
Tushar Darekar Changed status to publish July 23, 2025