I’m working with a client who’s debating whether to stick with their current LMS or start fresh. I’d love to collect some real-world insights here.
If you’ve switched LMS platforms recently, what was the main trigger for making the move? What finally pushed you over the edge?
Was it scalability issues, bad support, or something else? Sharing stories could help others in the same boat.
Support fatigue was real. We were logging tickets every other week and barely got timely responses. It often felt like shouting into the void 😅. That alone drove us to start looking elsewhere.
At one point, a critical bug took two weeks to fix, and our training program ground to a halt. Couldn’t take it anymore.
Tushar Darekar Changed status to publish July 23, 2025