Our first LMS rollout didn’t go well, confusing UX, bad onboarding, and poor support killed morale.
When we relaunched with a new platform, we had to rebuild trust from scratch. Here’s what helped us. What worked for you?
We over-communicated timelines and training. “Preview” sessions for team leads helped them guide their teams better
Tushar Darekar Selected answer as best July 24, 2025
We included power users in designing content layout and naming. Learners felt like it was built with them.
Tushar Darekar Changed status to publish July 24, 2025
Support responsiveness mattered most. We chose a vendor (SimpliTrain) that gave us real people,not just a ticket form.
Tushar Darekar Changed status to publish July 24, 2025
Our new system had a clean interface and mobile-friendly access. Engagement went up fast because it wasn’t painful to use.
Tushar Darekar Changed status to publish July 24, 2025