Yeah, forums help a bit, but for real issues, we escalated every ticket. Still took forever though. Tried chat options if your LMS has 'em? Chat got us answers in hours sometimes, but not always available...
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Mobile UX,or lack of it,was a deal-breaker. Our field teams couldn’t complete training unless they had laptops with them. We needed a platform that worked seamlessly on mobile. With more remote workers,...
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