Basic reports suck. Exported to Excel for customs? We do that, but it's manual every time.

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Slow performance. No mobile. Bad integrations. Feature stagnation. User feedback negative. Upgraded when these hit. Performance drops were the final straw for us.

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Yeah, slow loads and limits on custom fields were our signs. Looked for cloud-based with unlimited users. We evaluated a few, and the one with elastic scaling handled our growth without hiccups.

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SLA in contract yes, but enforce it - our vendor paid credits for breaches once.

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Start with learner personas. We created separate learning tracks for customers, partners, and internal teams. It helped us tailor content more effectively to each group. For example, customers get quick-start...

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